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Financial Inclusion Team Manager

Reference Number:
Neighbourhood Services
Closing Date:
17:00 on 9 July 2020

It is an exciting time to work with Queens Cross and we are looking for dynamic and motivated individuals to join us. 

As an innovative and award winning Housing Association we have undertaken a planned programme of change to ensure we continue to deliver excellent services to all of our customers, now and in years to come.  This has led to a number of opportunities to work with us to help us achieve our vision of Excellent Housing in Vibrant Communities. 

We are a community-based housing association located in the north west of Glasgow. We manage nearly 4,350 homes and provide tenancy support and community development activities to enhance the local area.

Our employees are expected to take ownership of their workload and adopt a solution-focussed approach that makes a difference to our tenants, other customers, and stakeholders. We are looking for candidates with a positive attitude and the ability to build strong working relationships with their colleagues.

Financial Inclusion Team Manager

Grade 8, £39,240 - £42,434 (temporary for 12 months)

Enjoy working in a dynamic and changing environment? Great people and communication skills?

An exciting opportunity has arisen to lead and develop our Financial Inclusion Team.  We’re looking for an individual who enjoys managing a small team and getting the best out of others; a people and performance manager who can lead change, understand diversity and deliver results.

We are reviewing the way we deliver our Financial Inclusion services. The Covid-19 pandemic has seriously affected the economic climate and has created unprecedented challenges for many of our tenants.  We are looking for an experienced manager who can help us develop innovative ways of working that benefit our customers, reduce poverty and improve health & wellbeing in our multi-cultural communities.

Candidates must demonstrate a good knowledge of financial inclusion matters and have experience of implementing change and leading people.  The post may require some flexible working.

The Association offers generous terms and conditions including flexible working hours, contributory pension scheme, 25 days annual leave and 13 public holidays.

Closing Date: Thursday 9 July 2020 at 5pm

Interview Date: Monday 27 July 2020

We are a values led organisation and you will share our commitment to respect, integrity and aspiration. 

The post holder will be expected to meet the competency levels expected of all Queens Cross staff particularly with emphasis on attitude, behaviours’ and a customer first approach.

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief.  While we have no policy of treating more favourably candidates sharing any particular protected characteristic, we are particularly interested to hear from suitably qualified applicants with a black or minority ethnic background as this group is under-represented in our staff team.

The Association operates a Job Interview Guarantee Scheme, which means that if you have a disability, and meet the minimum criteria outlined within the Job Description, you will be guaranteed an interview.

To support our LGBTI colleagues and to create an inclusive environment we have signed up to be a Stonewall Diversity Champion. Working with Stonewall Scotland, we ensure that all our policies, procedures and staff benefits align with best practice for sexual orientation, gender identity, equality, diversity and inclusion. 

If you are looking to maximise your potential and enjoy working in a dynamic and fast-changing environment, click on the links below for an application pack (job description and application form).  CVs will not be accepted

FIT Financial Inclusion Manager

 Financial Inclusion Team Manager Application Form 2020 Update

Recognised Scottish Charity Number SC036434