10 reasons we're Outstanding Landlord of the Year

Wednesday 19 April 2017

We're up for Outstanding Landlord of the Year at this year's UK Housing Awards. Here's 10 reasons why we should be crowned the winner on 26 April 2017. 

1.    We celebrate diversity


In May last year, we organised the community football tournament The Welcome Cup to welcome refugees to our city.

We worked in partnership with Maryhill Integration Network and Patrick Thistle to make it a spectacular day of sport and goodwill. Over 100 people took part, with players and spectators all the way from Eritrea and Ethiopia to Possilpark and Maryhill. 

2.    We’re committed to tackling poverty in our communities

Charter to Challenge Poverty

We’ve signed up to A Charter to Challenge Poverty. A joint commitment with our neighbours Maryhill Housing Association and ng homes, the Charter outlines the actions we’re taking to fight poverty in our communities.

3.    We get repairs right


According to an independent survey, 99.9% of tenants asked were satisfied with our repairs service. 97% of you are satisfied with the attitude of the workers, and 96% are satisfied with the level of customer care.

4.    We’re building new homes

Timber Basin

Since the start of 2016, we’ve launched over 180 new homes, with a mix of stock, including shared equity and social rent. These include our award-nominated Timber Basin development, and new sites Leny Street and Garscube Road.

5.    We recognise our community champions

Pride of Queens Cross

We honoured our unsung community heroes were 4 November at the Association’s second Pride of Queens Cross Awards.

Funded through sponsorship, those honoured in 9 awards categories ranged from young tenants who make a difference to their local neighbourhoods, to Association staff who’ve dedicated their life’s work to supporting the community.

6.    We lead on services for young people

Youth Homelessness

Our youth homelessness service was awarded the highest grading possible by the Care Inspectorate. Our CHYP and Fire Station projects were awarded two grade 6s (excellent) for ‘outstanding participation’ and ‘exemplary’ standards.

As one young service user said: “If you have the right attitude, you can turn your life around with the youth homelessness service.”         

7.    We work with partners on mental health 

Courtyard Cafe

In November, we launched The Courtyard Community Café. The Café is a partnership with Flourish House mental health recovery charity.

As well as affordable meals, cakes and coffees five days a week, the café provides employment and volunteering opportunities to people in the community who have experienced mental ill health.

 8.    We get to know our tenants

Getting to Know You Better

This year, we undertook Getting to Know You Better, large-scale research examining our role in improving our tenants’ health and wellbeing.

The Scottish Government agenda of integrating health and social care, led us to want to develop a much greater intelligence base in relation to the health, care and support needs of tenants.

 9.    We’re building for the future

Hamiltonhill masterplan boards

We have plans to build nearly 600 new homes on the vacant land in Hamiltonhill for rent, shared equity and outright sale with a mix of flats and houses.

Working with Glasgow City Council and Scottish Canals, we’re involved in creating regeneration plans for the whole Forth and Clyde Canal corridor.

10. We work for all ages

Stag Group

We provide services for people all of ages, like our award-winning Stag Groups for men over 60, and our Cyber Seniors project, where youth volunteers share their digital knowledge with our older tenants.