News

‘Outstanding’ Queens Cross up for UK housing award

Wednesday 26 April 2017

Purple Friday

Queen’s Cross Housing Association’s commitment to investment, repairs excellence and tenant welfare has seen them shortlisted for a UK housing excellence award

 The Maryhill based association is one of just two Scottish community based organisations nominated at the prestigious UK Housing Awards.

 They have been nominated in the top category, ‘Outstanding Landlord of the Year’, where the judges were looking for entries to ‘demonstrate high quality across the board’.

 Widely recognised as the leading awards in the sector, this has been a record- breaking year for entries with 414 social landlords looking for national recognition for their work.

 Queen’s Cross manages 4,300 social housing homes in the north of Glasgow.

 ‘Up against so many entries it is a real honour to be shortlisted. But the credit has to go to our staff whose innovation in improving the quality of life for our tenants is really outstanding,’ said Queen’s Cross chief executive, Shona Stephen.

 

Over the past year the association has invested £7.5 million pounds in building new homes and £6.5 million pounds on improving homes. This has included more than 100 new homes along the Forth Clyde Canal and 76 flats and houses elsewhere in the city.

 

In addition they are nearing completion of upgrades to 300 multi-storey flats and the installation of green energy ground source heat systems to 448 more.

 

The association also impressed judges with the quality of their repairs service. Of tenants surveyed 95% were happy with the service they received over the past year. In total 96% of repairs were completed satisfactorily first time.

 

But Queen’s Cross are more than just a housing provider.

 

The judges highlighted the association’s ground-breaking approach to tenant welfare.

 

Initiatives like the Poverty Charter that highlighted the extent of social deprivation in the area, their Unsung Heroes Award for outstanding tenants along with initiatives for ethnic minority engagement. Their work with the young homeless, refugees and older people were also singled out for praise.

 

‘It’s a great honour to get to the final stage of these awards but we are not resting on our laurels, the coming year will see a further upsurge in activities with plans to build nearly 600 new homes on vacant land in our area,’ added Shona.

 

‘Working in partnership with Glasgow City Council and Scottish Canals, we are looking at a masterplan to regenerate the whole Forth and Clyde Canal corridor in the city.’

 

The awards ceremony hosted by the Chartered Institute of Housing will be held in London tonight (April 26).