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About us

It is an exciting time to work with Queens Cross and we are looking for dynamic and motivated individuals to join us.  As an innovative and award winning Housing Association we are committed continual improvement to ensure we continue to deliver excellent services to all of our customers, now and in years to come.  This has led to a number of opportunities to work with us to help us achieve our vision of Excellent Housing in Vibrant Communities.

We are a community-based housing association located in the north west of Glasgow. We manage nearly 4,350 homes and provide tenancy support and community development activities to enhance the local area.

We are a values led organisation and you will share our commitment to respect, integrity and aspiration.

Employees will be expected to meet the competency levels expected of all Queens Cross staff particularly with emphasis on attitude, behaviours’ and a customer first approach.

Our employees are expected to take ownership of their work load and adopt a solution-focussed approach that makes a difference to our tenants, other customers, and stakeholders.  Our employees have a positive attitude and the ability to build strong working relationships with their colleagues.

Our equality, diversity and inclusion commitments

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief. While we have no policy of treating more favourably candidates sharing any particular protected characteristic, we are particularly interested to hear from suitably qualified applicants with a black or minority ethnic background as this group is under-represented in our staff team.

We are a disability confident employer, and for the purposes of recruitment purposes we operate a Job Interview Guarantee Scheme, which means that if you have a disability, and meet the minimum criteria outlined within the Job Description, you will be guaranteed an interview.

To support our LGBTI colleagues and to create an inclusive environment we have signed up to be a Stonewall Diversity Champion. Working with Stonewall Scotland, we ensure that all our policies, procedures and staff benefits align with best practice for sexual orientation, gender identity, equality, diversity and inclusion.

Our competencies

Our employees are expected to meet the competency levels, with an emphasis on attitude, behaviours’ and a customer first approach.

All employees are expected to be able to demonstrate the 4 core competencies; Teamworking, Taking Ownership, Making a Difference, and Solutions Focussed.

Our leaders are expected to be able to demonstrate the additional3 competencies; Leadership, Business Focus and Decision Making.