Repairs & maintenance
Our number for repairs is *0808 143 2002
Customer Contact Centre
Monday to Friday: 9am to 5pm.
Please have the following information ready when you contact us:
- contact telephone number
- preferred access times
- nature of the repair
- full details of repair required
- specify whether you are a tenant or owner
- let us know if you are in sheltered or supported accommodation.
Or log your repair online using our Repairs Form
*calls are free from a BT landline, calls from mobiles and other providers will be charged as per tariff.
Our Repairs Service
Our repairs service is provided by P&D Scotland Ltd. All staff carry identity badges so please ask to see their badge when they call at your home.
To book a gas service appointment please call 0808 143 2002.
Emergency Repairs - when our office is closed
When our office is closed we provide an emergency repairs service.
Call us on 0808 143 2002 if you need an emergency repair at weekends, or after 5pm Monday to Friday.
We will aim to get someone out to you as soon as possible.