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Subject Access Requests

You have the right to find out what personal data we hold about you, why it is held and who it is disclosed to.

This is called a right of access and is commonly known as making a Subject Access Request or SAR.

You can make a SAR to find out:

  1. the information we hold about you;
  2. how we are using it;
  3. who we share it with; and
  4. where we got our data from.

We should reply to you within one calendar month of receiving your request.

It’s important to note that:

  • It is preferred that an SAR is made in writing.
  • Identification is needed to make an SAR.
  • A reasonable fee for the administrative costs of complying with an SAR may be charged if it is excessive or you request more copies of the information.

For information about making an SAR, you can check our policy and procedure.

The Information Commissioner's Office website has lots of information about your personal data rights including Subject Access Requests.

Need more information?

If you'd like to learn more about submitting a subject access request, you can reach us on these details.

0808 143 2002