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Properties & Neighbourhoods

Estate caretakers and the handyperson team ensure properties and neighbourhoods are maintained to the highest standards. The Home Team also help QC Wellbeing customers with small jobs around the home. Let us know how we can help.

Estate Caretaking

Estate caretakers work in our multi-storey and deck access properties to keep them safe, clean and in good condition. And they manage our CCTV system too.

It's a 24-hour, 7 days a week, service with a daily checklist that includes keeping laundry areas clear, cleaning lifts, inspecting play areas and carrying out fire risk inspections.

The estate caretakers regularly patrol neighbourhoods to make security checks.

They manage the Association’s CCTV system 24 hours a day, working closely with Police Scotland and the Scottish Fire and Rescue Service when needed. 

Visit our estate caretaking page to find out more.


Estate Caretaking Booklet

Handyperson Service

The Handyperson Service team is here to keep neighbourhoods safe, clean and well maintained. The team carry out regular inspections and routine estate maintenance in each area.

Their work includes:

  • Grafitti removal
  • Clearing excess rubbish from bin stores
  • Maintaining common area lighting
  • Inspecting and keeping play areas clean
  • Helping tenants move items for bulk uplift.

Anyone who has met the team knows that they will do their best to help where they can. Read more about their service.

QC Wellbeing tenants can use the Home Team. Provided by the Handyperson Service, it's for supported housing tenants who need help with small household tasks.

Handyperson team

How to get in touch

To ask for help from the Handyperson Service or to report an issue with estate maintenance, give us a call or send us an email

0808 143 2002

The QC App

Manage your tenancy more easily - and at a time and place that suits you using the app:

  • report and track repair
  • check your rent balance and pay in to your account
  • update your personal information
  • make a complaint, comment or compliment
  • report anti-social behaviour

Download the app

From the App Store

From Google Play

You'll need your tenancy number to set up an account. If you don't know it, call us on 0808 143 2002 or email

Aids & Adaptions

We understand that you may have different needs at different times in your life. Aids and adaptations can help you safely and independently in your own home if you have a disability and we want to make sure we take action when you need it.

Eligibility criteria and priorities for aids and adaptations are set by Glasgow City Council (GCC), based on the degree of risk to the health and safety of the customer.

Our aids and adaptations policy has more information about our service.

Need some help?

If you think you need help, you can call Social Care Direct or you can ask us to make a referral on your behalf. You can also ask someone, like a friend or family member, to contact us for you.

0141 287 0555