Freedom of Information

Freedom of Information gives individuals the right to obtain information from public bodies in Scotland.The Freedom of Information (Scotland) Act 2002 (Designation of Persons as Scottish Public Authorities) Order 2019 (the designation order) gives individuals the right to obtain information from public bodies in Scotland.


Queens Cross Housing Association has a duty to:

  • Respond to requests
  • To publish information
  • To advise and assist requesters.

Our Guide to Information shows the information that we proactively publish and provides links to information you may be looking for. You can also go direct to the Publications section of this website to search for a document.

Freedom of Information requests have to be made in writing and can be sent to FOI@qcha.org.uk or to any of our offices.

For a Freedom of Information request we require your full name, your contact details (phone, email and/or correspondence address), details of anyone authorised to act on your behalf if applicable and the nature of your request.

If you require support to make a request you can contact us on 0808 143 2002. Independent agencies such as Citizens Advice Scotland or Scottish Independent Advocacy Alliance can also help with your request.