Sheltered housing

Sheltered residents, July 2012We are one of the largest providers of sheltered and supported accommodation in Scotland.

We provide nearly 450 sheltered homes for older people.
Sheltered properties are for people over the age of 60 and in some of our complexes residents must be over the age of 65.

 As well as having access to full time support staff, sheltered tenants benefit from social activities including clubs, day trips and parties

We have eight sheltered housing complexes:

  • Cromwell
  • Firhill
  • Hopehill
  • Kirkland
  • Seamore
  • Westercommon
  • Windsor
  • Woodside.

Our housing support staff are available on an on call-rota system to respond to any sheltered tenant’s alarm call 24 hrs a day, 365 days a year.

As part of their duties they contact tenants each morning to ensure all is well. A support worker does not carry out nursing or personal care, but ensures tenants receive adequate support from other agencies.

Our sheltered complex offices are open from:

Monday to Friday          8.30am – 4.30pm

Saturday and Sunday    8.30am – 12pm

If you are interested in becoming a sheltered housing tenant, call us on 0141 945 3003.


Mary's story

Mary Bradley is a tenant in our award-winning Hopehill Sheltered Housing Complex. She moved to Hopehill from her own tenancy, and feels the experience has been life changing.

Mary is a regular participant in a wide range of activities in the complex, including computer classes which have helped her to learn new online skills and meet others within the complex.

Here, she kindly shares her story with us.

I was unsure of moving to Sheltered Housing. To be honest, I thought it would just be another step on a downhill trend for me.

However, those feelings quickly changed. Moving to Hopehill is the best thing that has ever happened to me. Here I found wonderful care and great security. Instantly I felt very safe and not alone.

Moving to Hopehill helped me realise that I was still a real person and not past my sell-by-date at all.

The surroundings are beautiful and the recreation facilities are great. For the first time in many years I have a social life. We all mix well and look out for one another. We've become a little community, living in a wonderful environment.

I really have a brand new outlook on sheltered housing, and long may it continue.

I’m extremely proud and happy to be a Queens Cross tenant.