Applying for a house

Queens Cross Housing stockHow to Apply

If you want to apply for a house with us

  • Call us on 0141 945 3003
  • Visit our office at 45 Firhill Road between Monday to Friday from 9am until 5pm where a duty officer will see you and assess your current circumstances. 


What happens next?

In most cases, you'll be made a further appointment to come into the office and complete a Housing Options. This is a new approach which offers personal advice to anyone who may need housing advice or assistance. It will take around 45 minutes to complete the application

What will I need to bring?

You need to bring two proofs of your residency to the interview.

If you are housebound or live outwith reasonable travel distance to the Glasgow area and are unable to attend the office for the initial appointment, we'll forward an application form to you which will be assessed on its return.

I'm an existing tenant - can I apply for a home transfer?

If you’re an existing tenant who’d like to apply for a transfer, you should contact your Housing Officer. They’ll arrange an appointment for you to attend your local office to complete an application form.

When you’ve completed an application, we'll arrange a home visit appointment carry out an inspection of your current property.

Please note that transfers are subject certain property condition standards. If the property doesn’t meet the standard expected, then transfers may be refused until the property is brought up to a suitable standard. This will be agreed at the property inspection visit.

Transfers may also be subject to clear rent accounts. So if you have rent arrears we can also refuse to consider your transfer until these have been cleared. 

Can I exchange my home with another tenant?

We offer mutual exchange programme, where with tenants can exchange their homes with other Queens Cross tenants or tenants of other housing associations.

Read more about mutual exchange.