Customer First Service Standards

Our Customer First Service StandardsEstate Caretakers

We are committed to delivering an excellent service to all of our customers. We've developed our Customer First approach so that all of our staff know the standards which they must embrace;

Taking Ownership

Looking for Solutions

Making a Difference, and

Valuing Complaints


We have developed a range of Customer First Service Standards which set out our promises in terms of how we deliver our services and the standards of service you can expect form us.