Our third all tenant survey

Thursday 19 September 2019

We're out with our third Getting to Know You survey, asking all tenants to give us information that helps us decide what we can do better and what more we can do for you.

You'll receive a survey form from us by post

Research Resource, the company who are running the survey for us, are sending a Getting to Know You 3 survey form to every Queens Cross tenant household. You should receive your copy by the end of September.

Why it matters for your services

We know that completing a survey isn't at the top of everyone's 'to do' list. But we really appreciate every single survey that returned. It helps us get things right for all our tenants and communities.

Thanks to the information you gave us in the last survey in 2016 we've been able to design lots of services that fit your needs. For example: we now have a huge social programme for people aged 60 and over, we provide hot meals at children's homework clubs and groups, put more funding in to our money and benefits advice service and developed the QC app so that you can manage your tenancy at a time that suits you.

What we're asking you to do

When you get the form by post, fill it in and post it back to Research Resource in the prepaid envelope provided by 11 October. 

If you need help, you can ask a friend or family member to help you fill it in.

You can also fill it in online at: - you'll need your property ID to open the form online. You'll find this on the front page of your survey form at the top right hand corner.

You can also call Research Resource on Freephone 0800 121 8987 or email

Thank you and we look forward to hearing from you.

Getting to Know You 3